EMOTIONAL INTELLIGENCE AT WORK  

   In the simplest form, emotional intelligence (EI) is “the ability to perceive and express emotion,assimilate emotion in thought,understand and reason with emotionand regulate emotion in self and others”(Mayer, Salovey and Caruso, 2000).This term plays a big role in every part of people’s life. People always need emotional intelligence to develop their relationships, make their targets properly etc. This situtation is valid on work performance. Initially,emotional intelligent was not regarded as a important term for job satisfaction,but as technology and other things are developing,companies need people with higher emotional intelligence. Thanks to people with high EI,companies can avoid stereotype people and can be creative.Thus emotional intelligence has a important effect on work performance.

  Some people thinks that emotional intelligent is not useful and they say there are other factors which affect job satisfaction. According to them age and experiences are very important.And if a company has a old worker who has a deep experiences in his/her field, it is regarded as strong and powerful. Or they think that sex,level of IQ and learning degree have an effect on job performance. Some say that  men are more effective at work than women or people with high IQ level is enough to run a company.However these ideas is not valid today’s world. Now companies are searching for people with high emotional intelligence.Age and experiences is still important but they do not work alone.A man or woman who is young and have high emotional intelligence can be as successful as a old and experienced man or woman if they are given chance to prove themselves. Or there is not a certain justice about men are better than women at work. Today nobody is superior to anybody. When it comes to IQ level,it is really important for person himself/herself and humanbeings. However, IQ level is more effective when it has a interaction with emotions,as the writer said that “ IQ gets you hired but EQ gets you promoted”(Gibbs,1995). In other words,IQ does not work effectively alone,too.

    It is obvious that emotional intelligence is important for job satisfaction.First of all,it plays major role in atmosphere of workplaces. In terms of profitability, workers with high emotional intelligent know how to use it and are more creative thanks to emotional intelligence. When they infuse a product,they shape product what people demands,because they know what people want.They do not just keen on functions of product,also they give importance for aesthectic,so people is satisfied with new products. Apart from profitability,EI makes workplaces more friendly. Generally,workplaces are serious and gloomy places. Workers do not talk with one another very much,but people with emotional intelligence know how to act and make conservation with people. They can maintain cooperation,trust and even if something is wrong,they provide positive contribution.According to writer “ Emotional intelligence influences one’s ability to succeed in coping with environmental demands and pressures” (Bar-On 1997). With this way,people likes their job and go to work willingly. Actually, workplaces where people work  happily and friendly is more productive.  In other words,the more people feel comfortable at work,the more productivity there is. At this point emotional intelligence is important for both of them.

   Secondly, people with high emotional intelligent have importance for companies. Today companies are searching for effective leader. One of the most important quality of effective leader is emotional intelligence. All we know that effective leaders are intelligent people,but the thing which a good leader distinguish from normal workers is their ability of using emotions together with intelligence to facilitate performance. People who manage to use both things are always precious for companies and companies future. And emotional intelligence encourage people to invest new things.They never stops,they are always in searching. This makes them effective leader. Also people with high emotional intelligence are more active in organizations. They have a confidence and reflect it to co-workers and audienes. This confidence makes audiences curious and cause enthusiasim and among the co-workers develop collective sense of goals.Thus,organizations people with high emotional intelligent participate in, are completed more effectively.

  All in all, although some people thinks that emotional intelligence is not important so much it is obvious that emotional intelligence has an effect on work performance. It positively affects workplaces,workmates,condition of company. Also companies draw attention to stress that they are searching for people with emotional intelligence. Therefore,we shouldn’t ignore the importance of emotional intelligence.